Insurance Documentation
Document the loss the right way.
Most homeowner and commercial policies require prompt mitigation and thorough documentation. Restoration professionals can help capture what your adjuster needs to see.
What documentation typically includes
- Photos and short videos of every affected area before any cleanup or material removal.
- Moisture readings and daily psychrometric logs throughout the dry-out.
- Itemized scope-of-loss listing affected materials and recommended removal.
- Thermal imaging records to identify hidden moisture behind walls and under flooring.
- Equipment placement logs showing dehumidifiers, air movers, and air scrubbers.
Mitigation requirements
Most policies require the property owner to take reasonable steps to prevent further damage after a covered loss. This often means starting emergency mitigation (water extraction, board-up, dry-out) before final claim approval.
A note on coverage
Coverage varies by carrier and by policy. This page is informational only and is not insurance advice or legal counsel. Always review your specific policy and consult your insurer.
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